What does KM Logistics Shipping do to protect my goods or consignments or parcel during delivery?

KM Logistics Shipping provides you with refundable discounted shipping insurance coverage for parcels or goods or consignments during delivery. As a client shipper, you face an increased amount of liability with the increase in your shipments. That is why we offer you the best amount form of declared value coverage given you less tiresome claims process as other shipping companies with all refund within 24 hours of goods or consignment received? We have our dedicated staff always by your side given you all the assistant you need.

KM Logistics Shipping will lower your coverage costs, speed up the claims process, integrate with your current shipping system, and give you one point of contact for all your shipments.

Simple, Fast Claims Handling

We strive to make the claims process fast and hassle-free. Just file your claim online, via fax, or via snail mail and we will start processing your claim immediately. You will be assigned a dedicated, experienced claims representative to walk you through the process. To speak directly with a claims representative, call us or email us.

Claims Instructions… Simplified

When a shipment is lost or damaged, we are here to make the process as simple as possible. Follow the instructions, below, for our step by step claim procedures.
Don’t have the time to review this? No problem! Once you file a claim, our experienced representatives will let you know what we need to process the claim for you.

1) If your shipment is lost or has not arrived at the intended destination, contact us provide details tracking code of our goods as given to you so that we shall locate the missing shipment.

2) If your shipment is damaged please notify the us about damaged packages as soon as possible.

3) Provide the following supporting documents:
a) Copy of original invoice/receipt to/from the recipient.
1) If the claim is for damage please describe the damage. If repairs are possible, include the cost of the repair from disinterested 3rd party. If repairs are NOT possible, include the salvage value.
2) If the claim is for damage, photos and inspection may be required. Retain all packaging material and damaged goods in its original form as received. DO NOT FAX PHOTOGRAPHS.
Claim statement/affidavit form signed by the recipient. Online claims verification service option available.

That’s It! Remember, all documents can be submitted electronically and we provide a clear, detailed list of what is needed.